Veterinary Orthotics & Prosthetics (VOP) Case Manager

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Christianna McLean is a Registered Veterinary Technician with over a decade of experience in veterinary medicine, including focused hands-on experience in Veterinary Orthotics & Prosthetics (VOP) gained through her work at OrthoPets and now at OrthoPaws. Her background includes a strong emphasis on tarsal and stifle orthotics, as well as experience supporting orthotic cases across different limbs and conditions. At OrthoPaws, she works closely with veterinarians and pet families to support clinical case evaluation, brace selection, and fit follow-up, helping ensure each patient’s device is working as intended. She is passionate about client education and compassionate, whole-pet care.

Client Experience & Operations Lead

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Camille Perkins brings deep compassion and veterinary expertise to OrthoPaws. A certified veterinary technician and magna cum laude graduate of Argosy University, Camille found her calling in pet hospice care, drawn by the profound human-animal connection. She has managed operations at leading pet hospice organizations, providing end-of-life support with empathy and professionalism. At OrthoPaws, she ensures both clients and animals receive attentive, heartfelt care. Camille shares her life with her tiny but mighty sidekick, Cookie—a 4 lb. chihuahua with a big personality.

Mobility Device

Specialist

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Taylor Shivers combines clinical experience with a strong academic foundation in animal behavior. She holds a Bachelor of Science and is currently pursuing her master’s in Animal Behavior and Welfare. Her background spans roles as a veterinary technician in both clinics and rescue organizations, as well as research in zoos and aquariums. Taylor is passionate about deepening our understanding of animals and enhancing their well-being. At OrthoPaws, she brings a thoughtful, hands-on approach to every case. Outside of work, she’s kept on her toes by her two dogs and two cats.

Dr. Martin Kaufmann is a global leader in Veterinary Orthotics and Prosthetics (VOP) and is widely credited with founding the field. With over two decades of experience adapting human orthotic and prosthetic practices to animal care, his innovations have helped shape modern mobility treatment for pets worldwide. Martin began his career in human medicine, with a focus on pediatric orthotics at Shriners Hospitals for Children. In 2003, he co-founded the first dedicated VOP clinic, which went on to treat more than 30,000 animals across 35+ countries and played a pivotal role in establishing VOP as a recognized clinical discipline. The broader VOP community continues to benefit from his ongoing education, mentorship, and contributions to advancing clinical standards worldwide. At OrthoPaws, Martin’s expertise shapes our clinical standards, fabrication practices, and commitment to excellence.

Peter DiPaolo is a Certified Prosthetist Orthotist with more than 25 years of clinical experience in human orthotics and prosthetics, including over a decade working in Veterinary Orthotics & Prosthetics (VOP). His career has focused on patient care, biomechanics, and applying proven human O&P principles to support mobility across a wide range of needs. In 2015, Peter founded Petsthetics, a veterinary orthotics and prosthetics company dedicated to improving mobility and quality of life for animal patients. Through this work, he has partnered closely with veterinarians and pet families to support custom orthotic solutions tailored to each patient. At OrthoPaws, Peter provides clinical guidance on complex cases and supports the continued refinement of clinical protocols, helping strengthen outcomes for veterinary patients and the teams who care for them.

Strategy

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Rafael Diaz brings a background in finance and banking, alongside hands-on experience supporting the operations of orthotic and prosthetic clinics. Alongside his career in trust and agency services within global financial institutions, he is also a franchise co-owner and operator of human orthotic and prosthetic clinics, giving him direct insight into clinical workflows, patient experience, and multi-site healthcare operations. At OrthoPaws, Rafael leads company strategy, partnerships, and long-term growth initiatives, helping align clinical excellence with sustainable business development. He is passionate about building healthcare platforms that expand access to high-quality care while supporting the professionals who deliver it.

Finance

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Roberto Jimenez is a corporate and investment banking executive with deep expertise in financial strategy, business valuation, and mergers and acquisitions. He has held senior leadership roles in corporate and investment banking for over two decades. Alongside his financial career, he is also a franchise co-owner and operator of human orthotic and prosthetic clinics, giving him direct exposure to healthcare business performance and growth dynamics. At OrthoPaws, Roberto leads financial strategy, business modeling, and performance analytics, while also overseeing the company’s technology platforms and data infrastructure. He is passionate about building financially sound, tech-enabled healthcare organizations that can scale while maintaining high standards of care.

Operations

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Nicole Polanco is a finance and risk management professional with extensive experience supporting operational excellence in highly regulated, global organizations. Her background spans senior risk leadership, audit, and financial operations roles across multinational companies and international institutions, giving her a strong foundation in governance, process design, and execution. At OrthoPaws, Nicole supports day-to-day operations, logistics, and scaling initiatives, helping translate clinical needs into efficient workflows and reliable service delivery. She is passionate about building strong operational foundations that allow care teams to focus on what matters most, improving outcomes for pets and their families.